Right of Withdrawal

Right to Withdrawal


Description of the right of withdrawal

As a consumer customer, you have a period of 14 business days to exercise your legal right of withdrawal.
The time is counted from the receipt of goods. In the case of an order of service, the period runs from the date of acceptance of the offer. If within 14 days falls on a Saturday, Sunday or a holiday or vacation, it will be extended until the next business day.

You do not have to give a reason to exercise the right of withdrawal. You will not suffer any penalty.

To exercise the right of withdrawal

In case of exercising the right of withdrawal, you must return the product to the following address:

Fura G Espresso unit 5 Vivars way Selby North Yorkshire YO8 8BE

Return shipping costs are your bear responsibility, and must be tracked and signed for postal service.

The right of withdrawal is entitled to a refund of the amounts paid in the order as soon as possible and no later than 30 days from the date you exercised that right (not be made before receiving the returned product)

Reimbursement will be made by the same method as the payment was made the order. If payment on delivery is performed, you will need to send a bank account IBAN and SWIFT code or bank account and sort code for the return.

Exceptions to the right of withdrawal

The right of withdrawal is excluded for the following products and services:

  • Services whose implementation started with your permission
  • Products manufactured according to the consumer's specifications or clearly personalized
  • Products who cannot be returned or are liable to deteriorate or expire rapidly
  • For the supply of audio or video recordings or computer software if they are unsealed by the consumer.
  • For the supply of newspapers, periodicals, magazines, or downloads of technical manuals.
  • Goods ordered for a purpose other than described in the web site.  

 

Caution!

Please note that you may not use goods that you have received before deciding to withdraw from the purchase. The right to withdraw exists to allow you to examine the product in the same way as you would in a shop, not to give you 14 days free use.